What are the Most up-to-date Safaricom M-Pesa Rates and Charges? How much can I do with my Safaricom line? The answers to these and many more questions you might have about the capabilities of your Safaricom line lay below.

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Note: For the Current and Up-to-Date M-Pesa Transaction Rates, Visit The Official M-Pesa Cost Calculator.

With over 30 million active monthly users and a more than 60% market share, Safaricom is definitely the most popular Telco in Kenya. This has also made M-Pesa – which is Safaricom’s mobile money transfer platform – the most popular mobile money service in Kenya.

Registration to M-Pesa is free to any Safaricom user with a Kenyan ID/Passport. There are M-Pesa agents country-wide, where you can register with M-Pesa, deposit and/or withdraw money. This means that it is a very accessible mobile money platform. You can also withdraw money at any ATM country-wide. This article shows the M-Pesa Rates and Charges as at May 2022.

MPesa Rates and Charges

This are the up-to-date M-Pesa rates and charges for sending and withdrawing money at M-Pesa Agents and ATMs.

Note: The best way to check out Current M-Pesa Transaction Rates, Visit The Official M-Pesa Cost Calculator.

M-Pesa Rates and Charges – Transaction Type and Customer Charges
MinMaxTransfer to MPesa UsersMPesa Transfer to Other Mobile UsersTransfer to Unregistered usersMPesa Withdrawal Rates (From Agent)
ATM Withdrawal (M-Pesa Rates)

Note: The best way to check out Current M-Pesa Transaction Rates, Visit The Official M-Pesa Cost Calculator.

Other Transactions
All M-Pesa DepositsFree
M-Pesa RegistrationFree
Buying Airtime through M-PesaFree
M-Pesa Balance InquiryFree
Change M-Pesa PinFree

Safaricom tips and Tricks

There’s so much more you can do with your Safaricom line other than call, text and send money. You can also access the internet and do business business. Let’s go through some of the most important tips and tricks to help you get the most out of your Safaricom line.

How to Get your PUK…

If you happen to ‘block’ your sim card by entering the wrong Sim-Unlock PIN thrice, you can easily reset it using the PUK. To get your PUK, you simply need access to an active Safaricom line. (You can borrow a friend’s phone). Just dial *100#, Select Get PUK, follow the prompts and get your PUK.

Safaricom Self-Care Sim Swap

Insert the new SIM card to your device and dial *180*1*mobile no.*Original Pin* IMSI# For example, if your number is 0720123456 and PIN is 3434, then it should be like *180*1*0720123456*3434*IMSI#. Where IMSI is the serial number of the replacement SIM Card.

Mpesa Global

M-Pesa Global

M-PESA global is a service that enables M-PESA registered customers to send and receive money globally.

Simply use M-PESA Global Pay, a virtual visa card linked to your M-PESA wallet for ultimate security. #TheWorldIsYours #MpesaGlobalPay

Dial *840# to opt in

M-PESA customers will be able to send funds;

  1. To East Africa: Rwanda, Tanzania & Uganda
  2. Globally: To millions of Bank accounts and over 500,000 Western Union locations globally.
  3. Paypal: Access funds quickly and shop around the world with PayPal mobile money service with M-PESA.

M-PESA registered customers will receive the funds from abroad on their M-PESA account.

How can one access this service?
  • Dial *840#
  • Accept terms and conditions to Opt in
  • Select send money abroad
  • On the Safaricom App, select M-PESA
  • Select M-PESA Global
  • Accept terms and conditions to Opt in
  • Select Send
What is the minimum/maximum amount one can send through M-PESA Global?

The minimum amount to send is KES 101 and maximum of KES 70,000

In which currency will the recipient receive the funds?

The recipient will receive funds in their country’s currency.

What are the charges for the service?

Zero charges, Prevailing Forex Rates apply.

How can M-PESA customers receive funds from abroad?

Safaricom and a number of money transfer services have partnered to ensure that it will not cost you a cent to receive money from US, UK, Europe, and UAE. These partners are:

Next time, you are sending school fees home, remember it doesn’t have to cost the recipient a thing when you send to M-PESA.

Do we have M-PESA Global East Africa?

East Africa just got closer than you ever imagined. Send and receive cash fast and conveniently across the region through M-PESA. Whether it’s sending cash to your business partners in Rwanda, sending pocket money to your college going children in Uganda, sending money to family in Tanzania or suppliers in Kenya, you can do it all through your phone.
It’s quick and easy;

  • When in TZ simply dial *150*00# and then “Send money to MPESA Kenya” on your Vodacom line
  • When in Rwanda; dial *830# to send money to Kenya from your MTN line.
  • When in Uganda; dial *165# to send money to Kenya from your MTN line.
Can one send money to all Western Union agents globally?

This service is available in all countries except sanctioned countries e.g. North Korea and Syria.

Can one send money to all Banks globally?

This service is currently available in Germany, China and UAE. Other countries will be included in due course.

What is a Country ISO?

This is a 2 LETTER abbreviation for country names e.g. ZA for South Africa, TD for Chad, KE for Kenya, UG, TZ, etc. ISO may not always be the first two letters of the country name.

What is a secret word?

When sending funds to South Africa the sender is required to input a secret word. The recipient will be required to have the secret word details at the collection point to receive the funds.

How do I get assistance?

For all customer care queries, kindly call 100 or 200

How to opt in:

  • Dial *840#
  • Select Opt in
  • Read Terms and conditions
  • Accept / Decline
  • Enter M-PESA PIN
  • Then Wait for confirmation SMS

USSD Procedure

  • Dial *840#
  • Select Western Union Location
  • Select New Recipient
  • Enter First name, Last name, Middle name and Amount
  • Pick Destination
  • Enter 2 letter Country ISO(Where user selects ‘Other’), Purpose of funds, and Source of Funds
  • Confirm transaction details and charges
  • Enter M-PESA PIN

Customer will receive M-PESA SMS and another SMS with the MTCN from M-PESA Global which should be shared with the Recipient

MySafaricom App Procedure

  • Launch the App, internet connection is required
  • Navigate to M-PESA> M-PESA Global > Opt in
  • Read and accept Terms and Conditions
  • Enter M-PESA PIN and wait for confirmation SMS

Mpesa Rates and Charges

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